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Engage your customers across every channel

Mail\Call\Chat\Ticketing\SMS, One stop Solution for all the contact

channel you can imagine

Contact records, customer lists, unified stored in Sobot CRM

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Live Chat

Make a real connection with
customers, instantly.

Core features:

App\Web\Social media...Multi channel integration

Real time monitor, reports & analytics

Live messaging & personalized support

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Chatbot

Automate your service/sales with a powerful Al chatbot

Core features:

Messaging your customers with AI

Editable actions, triggers, API...

FAQ & Knowledge base 

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Mail Support

Streamline customer support with Email management

Core features:

Multi mailbox and Amazon buyer message integration

Statistics, reports & analytics

Agent assist and more useful tools

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Call Center

Speak directly with customers, complete issues efficiently

Core features:

Out-of-the-box system, affordable and scalable

Know your customers better with call recordings, post-call

transcripts, and lifecycle information

Routing and IVR, Intelligent distribution

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Ticketing System

Collaboration and circulation,
the central hub of customer support

Core features:

On demand customization to optimise operation

Multi channel integration and original channel reply

Real time monitoring, reminder and SLA